Delivery
Where Do You Deliver To?
We deliver to all UK postal areas, including England, Wales, and Scotland.
Please contact us for carriage charges to Northern Ireland and EIRE.
Additional delivery charges may apply for the following locations:
- Isle of Man
- Northern Ireland
- Republic of Ireland
- Scottish Highlands & Islands
- Isle of Wight
- Jersey
- Guernsey
- Postcodes: AB21-56, PH11-44, IV1-56, PA20-88, all ZE, HS, KA, G84
If you are unable to complete your order, please contact us directly:
Tel: 01633 281800
Email: [email protected]
How Much Does Delivery Cost?
Delivery cost depends on the size and weight of the item.
- Mainland UK: exact delivery cost is shown on each product page
- Non-mainland UK: enter your postcode in the Delivery Cost box and select Get A Quote on the product or basket page
What If I’m Not In When You Deliver?
Deliveries are made Monday to Friday (unless Saturday pre-noon delivery has been requested), typically between 9:00am and 5:30pm.
If no one is available, the courier will leave a calling card with contact details so you can arrange:
- A redelivery at a convenient time, or
- Collection from the courier depot
After three unsuccessful delivery attempts, items will be returned to our warehouse.
Can I Send Items to More Than One Address?
Yes. You can deliver all or part of your order to alternative addresses during checkout.
What Do I Do If There Is a Problem?
If there is any delivery issue, please call us as soon as possible on 01633 281800.
What If the Delivery Looks Damaged?
Please notify us immediately if there is a problem.
- If the parcel appears obviously damaged, please refuse delivery
- If it has been left or posted, keep all packaging and contact us straight away
- Before returning any item, you must obtain a Returns Number from us
For full details, please see our Returns & Cancellations section.