Quality Policy

Chase Manufacturing Ltd. specialises in the manufacture of aluminium steps, ladders, and access equipment supplied throughout the UK for the manufacturing and service industries.

We are committed to delivering products that meet company standards, satisfy applicable customer and regulatory requirements, and consistently achieve expected levels of quality and performance.

Our Quality Commitment

• Maintain an effective Quality Management System (QMS) developed with cross-functional management input
• Drive continual improvement through effective teamwork and lessons learned
• Deliver consistent quality that strengthens customer confidence and long-term reputation

Management Responsibilities

• Ensure adequate physical and human resources are available to meet known requirements
• Promote continual improvement across all business activities
• Set quality objectives at defined intervals
• Record, monitor, and review objectives to track performance and outcomes

People, Training & Communication

Top management ensures all personnel understand and implement company policy and objectives, are competent in their duties, and stay informed through ongoing training, communication, and education.

Audit & Review

Internal audits and management reviews are carried out at defined intervals to confirm the continuing suitability and effectiveness of the QMS against the relevant standard, quality policy, and agreed objectives.

Standard Compliance

The Chase Manufacturing Quality Management System meets the requirements of BS EN ISO 9001:2015. This Quality Policy is made available to relevant interested parties as appropriate.